How Customer Support Can Be a Product Experience
If your organization recognizes that customer interactions with support are a key part of their overall experience with your products, support can get the investment needed to make those interactions count.
AxureWorld, Automated Mobile Menus, UX Map & Mobile Prototyping
If you missed this year’s AxureWorld Event on Nov. 20, not to worry. Ezra Schwartz, AxureWorld’s founder and organizer, has published videos of the presentations on the conference site.
John Henry Krahenbuhl on Collaborating with a Distributed Team
John Henry Krahenbuhl, Lead User Experience Designer at Epsilon and author of several books on prototyping, walks us through a recent client project that used interactive prototypes to quickly gather consensus around a design challenge--how to satisfy multiple client stakeholder interests on a single page.
Designing Through Conversation with UX Firm Digital Telepathy
Digital Telepathy has always done things differently. When you hire the San Diego-based design firm, you won’t hear any pitches. Instead, you’ll embark on a journey with a partner, one that involves a constant flow of conversation to propel the project forward. This journey is called Objective-Based Design.
The Axure Community on Leveraging Notes in Axure RP
The Notes feature in Axure RP is an easy way to document and communicate the intent and functionality of your designs. This can be especially useful as the developers are implementing the solution or when QA is writing test scripts based on the design.